Contact information

We're Here to Help

At Aquatier, customer satisfaction is important to us. Whether you have questions about our handcrafted jewelry, need assistance with an order, or would like more information about our policies, our support team is happy to help.

Customer Support Information

Brand: Aquatier

Email: hello@aquatier.us

Address: 215 Parker Lane, Spring Creek, PA 16436, United States

Phone: +1 814-964-8870

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM

Saturday – Sunday: Closed

All times are Eastern Time (ET).

How Can We Help?

You can contact us regarding:

• Product information and availability.

• Order confirmations and order status.

• Shipping and delivery questions.

• Returns, refunds, and exchanges.

• Damaged, defective, or incorrect items.

• General customer service inquiries.

For order-related questions, please include your order number in your email so we can assist you more efficiently.

We aim to respond to customer inquiries within 1–2 business days.

Thank you for choosing Aquatier. We appreciate your trust and look forward to assisting you.