Terms of service

1. Introduction

Welcome to Aquatier. These Terms of Service govern your access to and use of our website, aquatier.us, and any purchases made through our online store.

By visiting our website or placing an order, you agree to these terms and our applicable policies. If you do not agree, please discontinue using our website.

In these terms, "we," "us," and "our" refer to Aquatier. "You" and "your" refer to visitors, customers, and users of our website.

2. Eligibility and Website Use

By using this website, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction.

You agree to use our website only for lawful purposes and not to:

Violate applicable laws or regulations.
Interfere with the website's security or operation.
Submit false, misleading, or fraudulent information.
Attempt unauthorized access to our systems.
Use our content for unauthorized commercial purposes.

We reserve the right to restrict access to our website when necessary to protect our business, customers, or services.

3. Products and Descriptions

Aquatier offers handcrafted jewelry and related accessories.

We make reasonable efforts to display accurate product descriptions, photographs, colors, dimensions, and other details.

Because handcrafted products may involve individual design and finishing details, minor variations may occur between individual pieces. Such variations do not necessarily indicate a defect.

Actual product colors may also differ slightly depending on your screen settings and device.

4. Pricing and Payments

All prices are displayed in U.S. dollars (USD), unless otherwise indicated.

Prices and product availability may change without prior notice. Any price changes will not affect orders that have already been accepted, except where correction of a genuine pricing error is necessary.

Payment must be successfully completed before an order can be processed.

We use third-party payment service providers to process transactions. Your payment information is handled according to the applicable payment provider's terms and privacy practices.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to refuse or cancel an order in situations such as:

Product availability issues.
Suspected fraudulent transactions.
Incorrect pricing or product information.
Incomplete or inaccurate order details.
Other legitimate operational or legal reasons.

If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

6. Shipping and Delivery

Our standard order processing time is 1–2 business days.

Our estimated shipping transit time is 5–8 business days after dispatch.

The standard shipping fee is $5.99 per order.

Delivery estimates are not guaranteed and may be affected by carrier operations, weather, holidays, or other circumstances beyond our control.

If we cannot ship an order within the stated timeframe, we will provide the required notice and options in accordance with applicable law.

7. Returns and Refunds

We offer a 30-day return period from the date of delivery.

Returned products must generally be unused, unworn, and in their original condition.

Customers are responsible for return shipping costs for voluntary returns. If an item is defective, damaged, or incorrect due to our error, we will review the issue and provide an appropriate resolution.

Refunds are issued to the original payment method after the returned item has been received and inspected.

Please refer to our Return and Refund Policy for complete details.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and design elements, is owned by or used with permission by Aquatier or its relevant rights holders.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors and shipping providers.

These services are operated independently. Aquatier does not control all aspects of their content, availability, or privacy practices.

Your use of third-party services may be subject to their own terms and conditions.

10. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee uninterrupted website access, error-free operation, or that all website information will always be available without interruption.

Nothing in these terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Aquatier will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these terms limits liability where such limitation is prohibited by applicable law, including applicable consumer protection rights.

12. Indemnification

You agree not to misuse our website or violate these terms in a manner that causes unlawful harm to Aquatier or others.

To the extent permitted by law, you agree to be responsible for losses arising from your unlawful use of our website or violation of these terms.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how personal information may be collected, used, and protected.

Please review that policy before making a purchase.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, website features, or legal requirements.

Updated terms will be published on this page with a revised effective date where appropriate.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by law.

15. Governing Law

These Terms of Service are governed by the applicable laws of the United States and the Commonwealth of Pennsylvania, without disregarding any mandatory consumer protection laws that apply in your jurisdiction.